Total Quality Approach
Centered around manufacturing, the Valerus Quality Management System reaches out to our after-sales and supply-chain organizations, striving to increase customer satisfaction by actively improving our quality. Feedback from the Customer Field Issue Reporting System drives improvement in our designs and processes through our manufacturing and engineering organizations and back to our suppliers. We manage component quality by measuring our supplier quality performance in manufacturing and by conducting thorough on-site evaluations of prospective suppliers.
